Off Site Account Access FAQ
What is off site access?
- Off site access is provided through Athens.
- With off site access you get access to:
- all local electronic resources (databases, journals, books).
- all the electronic resources available through membership in AZHIN.
- access any time, anywhere, from any computer with an Internet connection.
How do I get a username and password?
- Contact your institution's librarian to ask for an account.
- Your librarian may create an account for you or direct you to a registration page,
- If you do not have a librarian, this page will refer you to the administrator who can create an account for you. Use the Quick Search box at the top of the page to search for your institution which will take you to the administrator contact information.
What if I forget my password?
- Your librarian can reset your password for you. If you do not have a librarian, use this page to contact the administrator who created the account for you. Use the Quick Search box at the top of the page to search for your institution which will take you to the administrator contact information.
How do I get to the resources?
- You can get to the resources using the login on your local libraries web page or the generic AZHIN webpage.
- You can also download the Athens toolbar and use it on your home computer.
- The Athens toolbar give access to the resources by company they are purchased form and does not give you access to the AZHIN A to Z journals list.
Why was I denied access to a resource?
- Some resources have a limit on the number of simultaneous users, try again a bit later.
- You may have lost your log in information by opening a new browser session.
- You are only authenticated in the browser session that you used to log in.
- Opening a new browser session by clicking on the browser icon requires you to log in again.
- You found the resource through Google or another search engine and tried to log in using an Athens link:
- It may have failed because we do not have a subscription to the resouce, or we may not have it in electronic format.
- If you would like the item, please contact your librarian.